Return & Refund No exchange, return, or complaint will be accepted without CCTV footage or a clear recorded video. Warning Both the package and the product must be clearly visible in the video. The video must clearly record the entire process from the start to the end of cutting the package open. Partial or edited videos will not be accepted. Complaints regarding damaged goods, incorrect products, or missing items will only be accepted if an unboxing video is provided. Please WhatsApp the video to the following number: 8801312888811. -Management